Our Efforts to Fight COVID-19

It’s times like these that bring a company, and a country, together.

As the novel coronavirus (COVID-19) pandemic continues to spread throughout the United States, we are proud to see federal, state, and local responses to the virus. We also are encouraged to see corporate leaders, including those from Walmart and CVS Health, contribute to ongoing response efforts.

At Rubicon, we realize that along with basic practices, access to medical care—and in particular, COVID-19 testing—will be critical as our communities work to slow the spread of the virus. Rubicon pays 100 percent of health benefits for all full-time employees and their dependents. This includes medical, dental, vision, short and long-term disability, and life insurance.

We have recently confirmed that, in response to COVID-19, Rubicon’s health insurance provider will:

• Waive customers’ out-of-pocket costs for COVID-19 testing-related visits with in-network providers, whether at a doctor’s office, urgent care clinic, emergency room, or by virtual care options such as talking with a doctor or clinician 24/7 by phone, tablet, or computer (through May 31, 2020);
• Make it easier for employees with immunosuppression, chronic conditions, or who are experiencing transportation challenges to be treated virtually by in-network physicians with those capabilities, by giving 24/7 access to MDLive (through May 31, 2020);
• Provide free home delivery of up to a 90-day supply of prescription maintenance medications; and
• Offer a direct phone number for those coping with loss, stress, or other issues related to the impact of COVID-19.

There are of course basic things each of us can do to keep ourselves and others healthy during this time, including frequent handwashing for at least 20 seconds, self-isolating if you are sick, staying at home as often as possible, covering any coughs or sneezes with a tissue, and avoiding touching eyes, noses, and mouths with unwashed hands.

To everyone at Rubicon; including our customers, our partners, and our employees, I ask you to take every precaution, and stay healthy during this difficult time.